Student Benefits Navigator

Contact
Magali Olguin Ramos
Student Benefits Navigator
Mish ee twie 1125L
molguinramos@wvc.edu
509-682-6617
Basic Needs for Students
Did you know that in 2024, over half of Washington college students faced basic needs insecurity, and over 10% experienced homelessness? Yet, only half accessed available support. Learn more here: Basic Needs Security Among WA College Student Findings Report 2025
At WVC, we are committed to serving students with accessible and equitable services. The Student Benefits Navigator is available to connect students to campus and community resources for basic needs such as childcare services, clothing, transportation, housing, food, and mental/physical health services. They can also support the access and completion of Financial Aid applications and connect eligible students to different grants offered through Wenatchee Valley College.
Resources
Getting Connected
You can schedule an appointment with the Student Benefits Navigator by clicking the “Book a time to meet” link below or by emailing molguinramos@wvc.edu:
Follow us on Instagram for updates and resources: @wvcbasicneeds
*This is a new position all across Washington State, placed by the Washington State Legislature (Second Substitute House Bill 1559 [2023]). By law, all Community and Technical Colleges have to have a benefits navigator to create a single point of contact for students to access resources for their basic needs. Student basic needs consist of food, water, shelter, clothing, physical health, mental health, childcare, or similar needs that students enrolled at an institution of higher education, tribal college, or community or technical college may face difficulty with, and that hinders their ability to begin or continue their enrollment.
Tutoring Services: In-person and online tutoring available for all WVC students.
Library: Access a wide range of resources, including study rooms, databases, subject guides, and citation support. You can also borrow devices such as Chromebooks, graphing calculators, webcams, headphones, digital cameras, and more.
MESA: Supports first- and second-year community college students preparing for STEM careers.
TRIO: Provides individualized support to help 140 students each year persist, graduate, and transfer to four-year colleges.
Advising: Faculty advisors, navigators, and counselors help guide students toward their educational goals.
Disability Services: Student Access Services ensures equal access and accommodations for students with disabilities or health conditions.
Veteran Services: Assists military-connected students and families with VA benefits, funding, applications, and referrals.
Student Clubs: Offers diverse clubs on both campuses for networking, involvement, and skill-building.
Student Recreation Center: Provides fitness facilities, wellness classes, intramurals, and outdoor activities.
Residence Hall: On-campus housing across from the Wenatchee campus, close to stores and downtown.
Student CARE & Conduct: CARE Team offers coordinated support for students in need; Conduct process upholds student rights and responsibilities.
Undocumented Students: Wenatchee Valley College is committed to supporting undocumented students. You are a valued part of our community, regardless of your immigration status.
- DREAMers Task Force: Campus and Community Resources
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:
- mail:
Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; or - fax:
(833) 256-1665 or (202) 690-7442; or - email:
FNSCIVILRIGHTSCOMPLAINTS@usda.gov
This institution is an equal opportunity provider.
De acuerdo con la ley federal de derechos civiles y las normas y políticas de derechos civiles del Departamento de Agricultura de los Estados Unidos (USDA), esta entidad está prohibida de discriminar por motivos de raza, color, origen nacional, sexo (incluyendo identidad de género y orientación sexual), credo religioso, discapacidad, edad, creencias políticas, o represalia o retorsión por actividades previas de derechos civiles.
La información sobre el programa puede estar disponible en otros idiomas que no sean el inglés. Personas con discapacidad que requieran medios alternos de comunicación para obtener información sobre el programa (por ejemplo, Braille, letra grande, cinta de audio, lenguaje de señas americano), debe ponerse en contacto con la agencia (estatal o local) donde solicitaron los beneficios. Las personas sordas, con dificultades auditivas o con discapacidades del habla pueden comunicarse con el USDA a través del Servicio Federal de Retransmisión al (800) 877- 8339.
Para presentar una queja por discriminación en el programa, el reclamante debe llenar un formulario AD-3027, formulario de queja por discriminación en el programa del USDA que puede obtenerse en línea en: https://www.usda.gov/sites/default/files/documents/ad-3027s.pdf, en cualquier oficina del USDA, llamando al (833) 620-1071, o escribiendo una carta dirigida al USDA. La carta debe contener el nombre del demandante, la dirección, el número de teléfono y una descripción escrita de la acción discriminatoria alegada con suficiente detalle para informar al Subsecretario de Derechos Civiles (ASCR) sobre la naturaleza y fecha de una presunta violación de derechos civiles. El formulario AD-3027 completado o la carta debe presentarse por:
- correo:
Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; o - fax:
(833)-256-1665, o (202)-690-7442; o - correo electrónico:
FNSCIVILRIGHTSCOMPLAINTS@usda.gov
Esta institución es un proveedor que brinda igualdad de oportunidades.